Ecommerce Policies | Green Ape Coffee

Ecommerce Policies

Shipping Policy

All orders received Monday – Friday will generally ship within 24 hours. Orders received late Friday afternoon EST/EDT, over the weekend or on a holiday will ship the next business day. Orders are shipped from our facility in Austin, Texas. Physical address is required; we cannot ship to PO Boxes.

Shipping Rates

We are offering standard (including tracking) shipping in the continental US via USPS.

Depending of destination packages sent via Standard Shipping can take between 7-10 business days.

Currently we only ship within the USA.

US orders will ship via USPS (depending on weight), Any import customs, duties and fees for orders outside of the US are the responsibility of the customer.

Back Orders

If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.