Return Policy | Green Ape Coffee

Return Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

  1. Please email us info@greenapecoffee.com or call us at (512) 705-2633 to request a return, include your order # and the reason for your return request, and we will assign you a return authorization number.
  2. Please print and include the confirmation email with the return authorization number in your return package.
  3. Mail your returned item to this address: 6004 Lohmans Ford Rd. Suite A Lago Vista, TX, 78645 Please add a tracking number to your return. Green Ape LLC is not responsible for any lost package. You’ll need to cover for any return shipping fees.

Return Exceptions

If you have already opened your item, you cannot return it for a refund. Shipping fees and any handling charges are not refundable.